E-Service Applications for Industrial Gas Turbines 15-50 MW
SIEMENS currently offers the following e-service applications for the 15 – 50 MW range of industrial gas turbines:
Operating Statistics
The SIEMENS operating statistics application is a tool for gathering and presenting operating data for the user’s turbine. This application offers the user a conveniant and secure way of reporting his data to SIEMENS and an equally conveniant way of receiving a first report on his plant’s performance.
Upgrades and Enhancements
The Upgrades and Enhancements applications offers the user detailed information on major upgrades available for his 15-50 MW gas turbines. The user has the opportunity to both view and download information on these upgrades.
Documentation
The service bulletins application allows the user to browse or search service bulletins for the complete industrial engine range 15 - 50MW. The user has the opportunity to view and download an exact PDF facsimile of the original paper bulletin they were issued with. On an individual basis the user may also browse inspection reports, service reports and commissioning reports issued on his units. Each report is presented as a downloadable/printable PDF file from the original report.
Users' conferences
General information about our Users' Conferences as well as documentation from the various conferences is published here, e.g. presentations and Siemens answers to User's questions raised in the conferences.
Operator's Tools
Operator's tools are published here, e.g "SGT-500/GT35 Peak Load Operation" calculating tool. These applications are published as 'web based only' tools. Only those tools published for the user's turbine model/-s are shown.
Voice of the Customer
Here, our customers may give voice to matters who’s rightful receivers they cannot identify. Within 24 hours of receiving a suggestion, proposal, request or complaint this way a responsible person is appointed, whereupon the customer is given our notice of receipt. A first response may then be expected within 3 working days.